LodgeiT processes 100,000 signatures per month with the Dropbox Sign API

Integrating document signing within the platform, automating every step

LodgeiT integrated Dropbox Sign directly into its platform via their API, streamlining the signing process. “The implementation was smooth, and the Dropbox team was there to support us if we needed anything,” Noble adds.

Today, signing documents is effortless. Customers import accounting documents, and LodgeiT prepares them by pulling relevant information and setting up signature fields. With one click, the document is sent for signature, allowing recipients to sign on any device. Automatic reminders, scheduled to the customer’s preference, help ensure timely completion. “Accountants can track the document’s status throughout,” Noble explains. “The system also files everything automatically and sends a copy to the customer.”

Customers can also send emails via the LodgeiT system to alert recipients that a new document needs to be signed. To simplify this process, they can choose from around 15 email templates designed by LodgeiT, or customize the templates for a personalized approach.

Thousands of hours saved, with documents being organized, accessible, and secure

LodgeiT’s customers quickly embraced the new feature. “We sent an email letting them know that document signing was available, and that was all they needed. No training required,” says Noble.

Today, around 1,500 accounting firms use Dropbox Sign. “Usage keeps growing—during peak periods, we process nearly 100,000 digital signatures,” says Noble.

The time savings are immense. “Imagine if a firm had to manually process 200 signatures—it would be incredibly time-consuming,” adds Noble. “The digital signing feature is definitely one of the key selling points of our product—our users appreciate the thousands of hours it’s helped them save.”

LodgeiT’s all-in-one system also improves organization, eliminating errors and lost documents. “When switching between platforms, things fall through the cracks. With Dropbox Sign, everything stays connected,” says Noble.

Dropbox Sign gives LodgeiT and its customers peace of mind with advanced security. “As an ISO 27001-certified organization, security is a huge consideration. With Dropbox, you know top-notch security is in place,” adds Noble.

The fast, secure, digital signing process has also become a key competitive edge. “Digital signing is essential to staying competitive in the market—it has become a critical part of our offering,” says Noble. “I’m proud that we’ve established ourselves in a market dominated by legacy providers. Our goal is to become the dominant player in the Australian compliance space within the next few years.”

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