ISCA saves over 10,000 pages per month with Dropbox Sign
ISCA(Institute of Singapore Chartered Accountants)はシンガポールの国内会計士団体で、会計事務所や会計士への研修プログラムの提供、会員のデジタル化の支援、政府機関や大臣との予算に関する折衝などを行っています。

テレワークの世界での会計業務
2020 年に私たちが目の当たりにした出来事は、世界中の大多数の企業が業務のあり方を大きく変えるきっかけとなりました。その中で最も大きな変化の 1 つは、重要な書類への署名方法です。コロナ禍以前は、従来の紙による署名が問題なく機能していたので、電子署名の導入が優先されることはありませんでした。ところが新型コロナウイルスの感染拡大によって、世界中の企業でこれまでの紙とペンを使った署名手続きが成立しなくなり、何かを変えなければなりませんでした。
32,000 人以上の会員にサービスを提供している ISCA の 100 人を超えるスタッフにとって、あまたの書類を効率的に管理することは非常に重要な日常業務です。社内トレーニングの申請や承認、理事会メンバーの署名や社外ベンダーとの契約など、書類の種類は多岐にわたります。しかし ISCA では、テレワークという新しい働き方について、早急に対応しなければ大きな問題になることを予見していました。「私たちは、同じビルにいなくなったことで、依頼書やメモがすべて機能しなくなることに気づきました。別のフロアに行って『署名をお願いします』と言うわけにはいきません。解決策を見つける必要がありました。契約期限を過ぎたとたんに、私たちとメンバーにとっては大きな問題になるからです」と、ISCA の情報通信管理部門の責任者であるエドマンド・リュー氏は言います。
That’s when they turned to Dropbox Sign to help them digitize their signing processes with eSignature technology.
“I have used various top-notch, expensive eSignature solutions, but HelloSign [now Dropbox Sign] changed my perspective. It is the simplest and has the best UX while still achieving the same output as those other expensive solutions.”

紙の枚数を減らして署名を迅速に
ISCA immediately implemented Dropbox Sign to speed up and manage internal approvals. When projects involve senior management, they often require several signatures from different heads of department, council members, or board members. But with paper documents, this signature chain was at risk of breaking down whenever a document was lost or a bottleneck in the signing process arose.
さらに厄介なのは、ISCA の書類は決められた順番で関係者の承認を得る必要があることです。この承認のいずれかが順序どおりでなかった場合には、すべての署名プロセスを最初からやり直す必要があります。
With Dropbox Sign's built-in logic, however, the right contracts always go to the right people at the right time.
“What I like most about HelloSign [now Dropbox Sign] is the ordered signing feature. We can request two people to sign at the same time or request documents are signed in a specific order. All the logic, sending, and timings are handled by HelloSign [now Dropbox Sign]. Plus we can see who has not yet signed or where a document is stuck, and then we can send a reminder to that person.”
Dropbox Sign has also greatly improved ISCA’s productivity. When managing high volumes of detailed paper contracts, errors and version control can be costly. Even the smallest mistake might lead to a 20- to 30-page reprint, wasting huge amounts of time and paper.
ISCA's employees now share and sign documents digitally — that way, when an error does occur, they can fix it and resend the document without a single page of printing. Plus, because ISCA can attach documents as one file, recipients don’t need to sign on a page-by-page basis anymore; it's just one signature for the entire document — speeding up the signing process further. “The whole effort of reprinting and sending documents manually is a pain. Because we’re signing and resigning digitally with HelloSign [now Dropbox Sign], we can just upload the whole document again and resend everything as a soft copy. It’s so easy,” says Edmund.
This was just the tip of the signing iceberg. When it comes to procurement, the process demands original copies. But sometimes hard copies get lost or damaged. Once that happens, you need a backup copy, which requires drawn-out reverification and approval from the finance team. But, as Edmund explains, “with HelloSign [now Dropbox Sign], once a document is signed, everyone who has signed it automatically has their own original copy. And because it’s digital, it can’t get lost or damaged. It has become so much easier for everyone along the way because they can help themselves and find original documents using HelloSign [now Dropbox Sign].”
ISCA also saves on information admin and filing time by grouping its documents together. “One of my favourite HelloSign [now Dropbox Sign] features is the ability to attach many files of different formats and sizes. The drag-and-drop is really easy. I can also attach previous HelloSign [now Dropbox Sign] documents that have already been signed, so I can share all the relevant information in one package,” says Edmund.
月に紙 10,000 枚分の印刷コストを削減
紙とペンによる署名を電子署名に替えることで、ISCA の紙の使用量は月に 10,000 枚も削減され、環境への配慮も実現。この結果、紙のコストが 10 % 以上もカットされ、月に 300 US ドルを超える節約を実現できています。
署名の生産性が向上
Alongside cost savings was a big boost in productivity. Because Dropbox Sign's built-in logic now manages multiple signature requests in a specific order, ISCA’s teams no longer waste time managing and tracking the signing process. “Productivity has increased tremendously. Time is saved, and work is done quicker. Once everyone started using HelloSign [now Dropbox Sign], we didn’t look back,” says Edmund.
ISCA の次のステップ
Dropbox Sign is now ISCA’s established platform for signing documents, with over 17 different teams using it. In fact, they’re so impressed, they’re considering it as their preferred signing method for all internal and external documents. “Because of HelloSign's [now Dropbox Sign] wide adoption within ISCA, we are now considering using HelloSign [now Dropbox Sign] as the key platform for all signing-related tasks,” says Edmund.
ISCA のような成果を上げたいとお考えの方へ
Dropbox Sign は、ビジネスにおいて法的拘束力がある電子署名を送信、受領、管理する最も簡単な方法です。G2 による使いやすさの評価で 2 年連続して 1 位に選ばれた当社の電子署名ソリューションは、お客様の最も重要なワークフローの迅速さ、使いやすさ、安全性をさらに高めることができます。無料トライアルに今すぐ登録して、ビジネスのデジタル化を始めましょう。








