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電子簽章基礎資訊

Understanding eSignature legality and security

by 
Janice Yau
December 20, 2018
5
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全新設計,優秀如初!HelloSign 現已更名為 Dropbox Sign。

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In today's era of digital transformation, the question isn't whether electronic signatures are as good as paper and ink—they're not only good, they're indispensable. The shift was accelerated by recent catalysts, notably the COVID-19 pandemic, which transformed eSignature software from a "nice to have" to mission-critical as remote work necessitated alternative methods to keep businesses moving.

eSignatures are not only efficient but legally binding, helping you maintain a seamless customer experience while simplifying your documentation process.

For small businesses, maintaining an excellent user experience while ensuring legal and secure operations can be challenging.

eSignatures offer a solution that simplifies the process of getting documents signed while maintaining legal security. This approach is about lightening the load for both your customers and your team.

With legally binding eSignatures, you get a clear-cut way to streamline processes without losing out on legal integrity or security. It's a win-win for you and your customers.

Are electronic signatures legally binding?

Yes, electronic signatures have the same legal standing as traditional pen-and-ink signatures, thanks to key legislations like the E-SIGN Act in the U.S., the U.S. Electronic Signatures in Global and the eIDAS in Europe.

These laws ensure that a document signed digitally is just as binding as one signed on paper.

Ensuring your eSignature solution meets business needs

Ensuring your eSignature solution meets the highest standards of legality, privacy, and security is crucial for any business. When evaluating eSignature tools, it’s essential to focus on key considerations that guarantee the integrity and safety of your transactions.

With Dropbox Sign, businesses can trust in a solution that prioritizes security and compliance, offering peace of mind and eliminating the need to second guess our integrity.

When addressing the concern "Are electronic signatures legally binding?", it's important to note that solutions like Dropbox Sign are designed to comply with legal standards. It guarantees that every signature is safeguarded with layers of security, such as Transport Layer Security (TLS) encryption and two-factor authentication, ensuring utmost protection for your transactions.

This technology is like an impenetrable shield around your communications, ensuring that only intended parties can access the information.

安全性

Security is paramount, especially for sensitive agreements and global transactions. Businesses need assurance that their data is protected against unauthorized access, breaches, and cyber threats. By prioritizing security, companies can ensure the confidentiality, integrity, and availability of their information, fostering trust with clients and partners.

Dropbox Sign offers top-tier security features, including Transport Layer Security (TLS) encryption, two-factor authentication, and comprehensive audit trails. These measures ensure that all transactions are protected from tampering and unauthorized access, safeguarding your business’s critical assets and reducing the risk of fraud and cyberattacks.

Diagram of a data processing system with storage servers, blocks, and metadata databases.

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Dropbox meets global regulatory standards on data, privacy and protection. We enforce the use of industry best practice for the transmission of data to our platform, Transport Layer Security (TLS), and data is stored in SOC 1 Type II, SOC 2 Type I, and ISO 27001 certified data centers. ‍

合法性

Ensuring your electronic signatures are legally binding is crucial to avoid disputes and maintain contract validity. Dropbox Sign complies with global regulations such as the U.S. E-SIGN Act, UETA, and eIDAS, guaranteeing that every signature is secure and enforceable. This legal compliance protects your business from potential legal challenges.

For businesses, especially those operating across borders, understanding and complying with international and local laws, such as NOM151 in Mexico, is critical. This compliance is crucial for businesses that require high levels of security and legal compliance in their operations. ‍

隱私權

Protecting user and business data from unauthorized access and misuse is vital. Privacy standards ensure that personal and sensitive information is handled responsibly and ethically. Businesses must comply with regulations such as GDPR and CCPA, which govern data protection and user privacy.

By emphasizing security, legality, and privacy, businesses can ensure the safety, legality, and confidentiality of their transactions, fostering trust and reliability in their digital operations.

Trustworthy transactions: How eSignature audit trails guarantee validity

In the digital age, audit trails have become a non-negotiable feature for businesses utilizing eSignatures. Audit trails provide a detailed, non-editable record of all interactions related to a document, ensuring the integrity of every transaction. This transparency is crucial for several reasons:

Ensuring transaction integrity

Audit trails offer a clear history of who signed what and when, providing indisputable evidence of the signing process. This is vital for maintaining the authenticity and integrity of digital transactions.

Legal and regulatory compliance

Many regulations require businesses to maintain accurate records of electronic transactions. Audit trails help companies comply with these legal standards, protecting them from potential legal challenges and fines.

Enhanced security and accountability

By tracking every action taken on a document, audit trails prevent unauthorized modifications and ensure that only authorized parties have signed. This level of detail enhances overall security and accountability within digital operations.

Facilitating dispute resolution

In case of disputes, audit trails serve as concrete evidence, making it easier to resolve issues quickly and fairly. This capability is especially important in sectors where contractual disputes are common.

Audit trails are a fundamental feature for any eSignature solution due to their role in ensuring transaction integrity, security and legal compliance, facilitating dispute resolution, and supporting digital transformation.

For businesses, especially those operating in highly regulated industries or dealing with sensitive agreements, audit trails provide the assurance needed to conduct secure and trustworthy digital transactions.

Timeline showing a Non-Disclosure Agreement completion with sent, viewed, and signed statuses.

For added peace of mind, thorough authentication checks confirm the identity of all signing parties before any signature takes place

Two-factor authentication is also available

Dropbox allows users to set up two-factor authentication which requires the entry of a unique code sent to a mobile device along with their username and password.

Users can also enable a 4 to 12 digit code that signers must enter to view or sign a document. All of the authentication data that a user provides to Dropbox Sign is encrypted and passwords are hashed and salted with an adaptive hashing algorithm.

A screenshot showing signer authentication in action. A full screen notification asks the user to verify their identify by verifying via text message to their phone number.

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All of this means Dropbox Sign always creates a comprehensive, non-editable transaction trail between signing parties. As a result, every single eSignature request and digital document has an audit trail.

Ensuring business trust: Thorough authentication for sensitive transactions

To maximize legality and security, it’s essential that your eSignature platform thoroughly verifies a user's identity before they are allowed to execute a signature or even access a document. This is particularly crucial for highly sensitive processes, such as financial transactions or government documents.

Most commonly, capturing a user’s IP address and confirming they have access to a specific email account and/or phone number is sufficient to connect them to the device and software used to create the eSignature. When using Dropbox Sign, any person signing a document must either have login information for Dropbox Sign or have received a request for signature via email.

To ensure no one can access a Dropbox Sign user account without permission or sign documents fraudulently, all user information, including usernames and passwords, is encrypted. Additional security measures, such as session time-outs and email notifications for every contract interaction, further protect user accounts.

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Compliance without complication

Dropbox Sign is designed to meet the highest standards of compliance, ensuring that every digital signature is not only secure but also legally binding across various jurisdictions.

Failing to adhere to pertinent compliance regulations can result in repercussions ranging from costly fines to prosecution and even jail time. Why risk the security—or the revenue and the future—of your business on less-than-diligent information security standards?

Dropbox Sign has processes that ensures the eSignature platform complies with the standards that may govern your business.

Dropbox Sign is compliant with:

  • SOC 2 第二類
  • ISO 27001 及 ISO 27018
  • HIPAA
  • The U.S. E-SIGN act of 2000
  • 1999 年統一電子交易法 (EUTA)
  • The new eIDAS regulation for the EU of 2016 (EU Regulation 910/2014), which replaces the former European EC/1999/93 Directive
  • 隱私屏盾
  • General Data Protection Regulation (GDPR)

Try Dropbox Sign for legal security and robust compliance

Dropbox Sign is designed to help organizations discover an eSignature solution that provides exceptional security.

While usability is a key benefit, Dropbox Sign excels in providing the necessary security measures, audit trails, and authentication protocols that safeguard your business operations. You no longer have to compromise between security and legality with our solution’s enhanced features.

Focus on robust security and legal compliance to protect your business transactions with Dropbox Sign.

Your eSignature FAQs answered

Got questions? We've got the answers. No jargon, just clear explanations to keep you informed and ready to roll. For detailed information on eSignature pricing and plans, check out our pricing page.

What legally defines a signature?

A signature is legally defined as any mark made with the intent to authenticate a document or a transaction. This could include your typed name, initials, a scanned image of your signature, or even a click-to-sign option (depending on the specific regulations).

Is an electronic signature an enforceable signature?

Yes, an electronic signature is legally enforceable under laws such as the U.S. Electronic Signatures in Global and National Commerce (E-SIGN) Act and the Uniform Electronic Transactions Act (UETA). These laws affirm that electronic signatures carry the same weight as traditional signatures if they meet certain criteria such as consent and proper authentication.

As long as the eSignature process meets certain criteria (which Dropbox Sign ensures), your electronic signature is just as valid and enforceable in court.

How do I make my electronic signature legal?

To ensure your electronic signature is legal, use an eSignature solution that complies with relevant laws (such as E-SIGN and UETA in the U.S., or eIDAS in the EU). The platform should verify the signer's identity, provide a clear attribution of the signature to the signer, and maintain an accurate, tamper-evident audit trail.

Do electronic signatures hold up in court?

Electronic signatures can hold up in court if they are executed through a compliant eSignature platform that ensures the authenticity, integrity, and non-repudiation of the signed document. It’s crucial that the eSignature process includes thorough identity verification and audit trails.

What makes a signature invalid?

A signature may be deemed invalid if

  • it lacks clear intent by the signer to authenticate the document,
  • if there was no consent to sign electronically,
  • or if the signature was obtained through deceit or coercion

Additionally, a signature might not be legally binding if it fails to meet the specific criteria set out by applicable laws or regulations.

Let's get signing: Get started with Dropbox Sign

Protect your business with robust eSignature features from Dropbox Sign. Our features are designed to uphold the legal validity of your agreements while making the signing process smooth and efficient.

Explore Dropbox Sign today and discover how our eSignature offering can bolster the security and compliance of your business agreements.

‍DISCLAIMER: The information on this site is for general information purposes only and is not intended to serve as legal advice. If you have legal questions please consult with your attorney.

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