Dropbox named major player in IDC eSignature MarketScape

Dropbox has been recognized as a Major Player in the latest IDC MarketScape: Worldwide eSignature Software 2021 Vendor Assessment. This report provides an in-depth quantitative and qualitative eSignature technology market assessment across 15 vendors based on their capabilities and strategies.

In particular, the IDC MarketScape listed the Dropbox Sign-Dropbox relationship as a significant strength for the eSignature product’s future. “Dropbox plans to expand functionality and services around agreement generation, negotiation, approvals, and management to automate and improve the agreement process.”[1]

As a Dropbox company, Dropbox Sign already has a tight integration with Dropbox’s core product. In fact, Dropbox Sign has already extended its functionality to Dropbox’s network of partners. Dropbox Sign integrates with many apps like Gmail, Google Docs, Salesforce, and Slack to greatly increase customers’ productivity.

The IDC report also highly praised Dropbox Sign eSignature support, referencing not only its quality but also its range. “The customers interviewed during this [research] process also gave [Dropbox Sign] praise for service requests, communications about updates, and user forums.”[1]

And Dropbox Sign support is only set to get stronger with the recent announcement of our expanded support services.

Dropbox Sign eSignature support extends beyond simple issue resolution, it’s also admired by those implementing the Dropbox Sign API. “I looked at Dropbox Sign’s API to test it out and reached out to your sales team. It was as simple as a short conversation, and I began implementing that same day. It was absolutely amazing to have that coalition between myself, your sales rep, and your engineers,” says Brian Bristol, CTO and Co-Founder of Pigeon Loans. “I’ve implemented other APIs and it usually takes about a week. Dropbox Sign is using such forward-looking technology, along with clear and easy to understand documentation that I was able to do it in less than 3 hours. This was a record for me.”

Dropbox Sign is also dedicated to working the way customers work by offering advanced customization and flexibility. So if email is the preferred medium, Dropbox Sign seamlessly fits into existing email signing workflows. With our API, Dropbox Sign can be embedded into websites and applications so customers don’t have to leave a website or workflow to sign a document. Customers can also custom-brand what their signers see—from colors to fonts to logos—giving the entire signing experience a bespoke feel.

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Find out more about Dropbox Sign

This is just the tip of the iceberg for Dropbox Sign eSignatures functionality. Learn more about how Dropbox Sign eSignatures are helping businesses add faster and easier signing to their workflows.

Or if you’re already convinced that Dropbox Sign is your signature move, why not try Dropbox Sign free today.

About IDC MarketScape: IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current Page 6 © IDC Visit us at IDC.com and follow us on Twitter: @IDC and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

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