How Dropbox Sign can reduce time spent on medical admin

Cory Shrecengost
June 23, 2022
minutters læsning
How Dropbox Sign can reduce time spent on medical admin editorial illustration
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Most US hospitals and health practices have introduced some digital systems, but many do “just enough” rather than really improving efficiency, saving time, and lowering costs.

The problem is, when you introduce a mix of digital systems and paper-based processes, you end up increasing the amount of admin for your staff because they have to spend time inputting analog documents into digital systems.

And when healthcare staff are weighed down by admin, that’s less time they can spend seeing patients, ordering new medical supplies, or training new staff.  

But Dropbox Sign understands the complexities of the healthcare system, and eSignatures offer a remedy to the half-baked digital-analog problem.

Here’s why Dropbox Sign is the best fit for your practice.

Digitize the basics

While we might like to think that healthcare providers spend most of their time focused on patient wellness and care, far too much of their time (and money) is taken up with admin. A third of all US healthcare costs—to the tune of more than $812 billion—are for administration.

But with Dropbox Sign, you can create digital templates to collect patient and employee data that’s automatically stored in your practice’s systems. This set-up is ideal when you’re onboarding new patients, getting patient consent for medical procedures, and signing insurance claim forms.

Dropbox Sign even goes a step further and offers you digitized embedded signing—so patients, doctors, and consultants can sign forms directly on your website or app using their mobile phone, tablet, or desktop computer. Going from printing, signing, scanning, and printing again to a single digital document that can be stored online is a massive time and money saver.

Auto-fill repetitive paperwork

You may already have a patient management system (PMS), which holds data from existing patients, doctors, and consultants associated with the practice. With Dropbox Sign API, you can integrate document templates with your PMS so forms are automatically filled out with the data already in the system.

Auto-filling is not only useful for patient forms, it can also apply to healthcare workers, like saving doctors time when it comes to credentialing and background checks at different healthcare centers.

Flow Healthcare manages the onboarding paperwork for Beam Healthcare’s portfolio of doctors. Sajoo Patel, CEO of Flow, estimates the company saved $600 per employee by using the Dropbox Sign API to pre-fill background check forms, so doctors can simply check and sign them, rather than filling in their details for each separate hospital or healthcare center they’re going to work at.

Keep your branding consistent

You wouldn’t want to send your private medical information to the wrong person.  

That makes trust hugely important in healthcare, and some patients—even digital natives—might worry about safety and privacy if you present them with digital forms that carry an unfamiliar logo.

But with Dropbox Sign custom-branded solution, you can customize all your forms and documents so they carry your own logo, colors, and fonts. That way, patients can be certain they are dealing directly with your practice.

Better manage documentation

Think about it, when a patient signs up they have to fill out an application form, insurance form, release forms, and often much more. Keeping track of all this paperwork and making it available to everyone who needs it can be challenging.

Dropbox Sign helps keep track of paperwork for you. Once you send out a form, admin staff, doctors, and patients get notifications and reminders that ensure documents are completed and signed by the right people, on time.

Comply with health data laws

Healthcare information is understandably held to very high standards of privacy, confidentiality, and protection. These requirements are just as critical for digitized paperwork—perhaps even more so, given the value of healthcare records on the dark web.

Dropbox Sign is compliant with the Health Insurance Portability and Accountability Act (HIPAA), and has SOC 2 Type 1 attestation against the Security, Confidentiality, and Availability Trust Principles and Criterion. It also has controls in place to keep electronic protected health information (ePHI) safe.

For added security, Dropbox Sign also encrypts every document and stores it in a SOC 1 Type II, SOC 2 Type I, and ISO 27001 certified data center. Access to this data center is strictly controlled by security staff equipped with video surveillance, multi-step authentication, and state-of-the-art intrusion detection systems.

The time for eSignatures is now

With the growth in telehealth, and patients increasingly pushing for more digital access to their health records and other medical information, there’s never been a better time to review your systems and get a simple, elegant eSignature solution in place.

Dropbox Sign is helping companies all over the world to onboard patients, and create and manage the healthcare forms they need to operate more efficiently.

Ready to get started? Try Dropbox Sign for free today.

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