메인 콘텐츠로 건너뛰기
항목을 찾을 수 없습니다.
dropboxsign 로고
Dropbox Sign을 사용해야 하는 이유
아코디언 메뉴 펼치기/접기

포함된 기능

온라인에서 문서 서명
전자 서명 만들기
템플릿 선택 또는 생성
PDF를 작성하고 서명하기
온라인 계약 체결하기
문서 관리
기능 살펴보기
오른쪽 방향 화살표 아이콘

이용 사례

영업 및 비즈니스 개발
인사
스타트업
재무 기술
부동산
온디맨드 서비스
제품
아코디언 메뉴 펼치기/접기
Dropbox 아이콘
Sign
간편한 문서 전송과 서명
Dropbox 아이콘
Sign API
워크플로에 전자 서명 통합
dropbox fax 아이콘
Fax
팩스 없는 팩스 전송
dropbox 통합 아이콘
연동
여러분이 일하는 곳이라면 어디서든 구현 가능한 Dropbox Sign
관련 자료
아코디언 메뉴 펼치기/접기
블로그
워크플로 전문 지식과 제품 소식
고객 이용 후기
실제 성과를 엿볼 수 있는 실제 스토리
도움말 센터
Dropbox Sign 제품 심층 설명
자료 라이브러리
보고서, 동영상, 정보 안내서
개발자
요금
아코디언 메뉴 펼치기/접기
Dropbox Sign 요금제
가장 적합한 요금제 찾기
Dropbox Sign API 요금제
실제 성과를 엿볼 수 있는 실제 스토리
영업팀에 문의
가입
영업팀에 문의
로그인
아코디언 메뉴 펼치기/접기
Dropbox Sign
Dropbox Forms
Dropbox Fax
무료 평가판
블로그
/
워크플로 관리

4 ways SMBs can challenge big business with digital

by 
Cory Shrecengost
April 5, 2022
4
분 소요
4 ways SMBs can challenge big business with digital editorial illustration
툴팁 아이콘

새로운 이름, 변함없이 강력한 성능! HelloSign이 Dropbox Sign으로 새롭게 탄생했습니다.

닫기 아이콘

It’s time to settle in because we’re not going back to office hours and business-as-usual anytime soon.

‍

In fact, McKinsey estimates that 20–25% of the workforce could work 3-5 days from home: up to five times more remote work than before the pandemic. And that’s a huge opportunity for SMBs.

‍

As people work, shop, and do more business online, no one thinks of you as a small business anymore—you’re just a business—with the same chance of making the sale or landing a big client as any multinational enterprise.

‍

While previously, large organizations had both the time, technology, and the money to make every work process that bit faster and smoother than the little guy, now many of these tools are affordable and accessible to small businesses. Plus, SMBs typically aren’t weighed down by legacy systems and time-consuming approval processes.

‍

It’s the closest SMBs have come to a level playing field in decades.

‍

So, are you ready to capitalize on this opportunity?  Here are four small business IT solutions you can deploy right now to challenge the big guys.

‍

1. Let chatbots handle simple customer support

Too understaffed to offer 24/7 customer service? Why not let a chatbot handle simple customer service inquiries—just like big businesses do.

‍

A chatbot can answer basic customer service support questions like order status, business hours, and shipping. It can even help customers request a demo, complete a sale, or find items on your website.

‍

That means customers aren’t left waiting for you to respond to simple queries, and you and your team aren’t tied up answering them—it’s truly a win-win.

‍

And customers are only getting more used to chatbot interactions, with 40% of internet users worldwide perfering to interact with a chatbot over a virtual agent.

‍

Some chatbots to take a look at include Tidio, Gorgias, and Intercom. And, again, there may be custom-built integrations that make implementation a fast and simple process if you’re using an off-the-shelf website.

‍

2. Add eSignatures to your tech stack

If eSignatures aren’t part of your tech stack already, why not?

‍

This plug-and-play solution digitizes the process of circulating and signing documents like sales contracts, NDAs, and employment offer letters.

‍

In more complex purchases that involve a procurement process, multiple stakeholders can sign anywhere—no printer and scanner required—speeding sales.

‍

Document turnaround is quicker too, with digital contracts signed up to 80% faster than paper contracts, and completion rates increasing by 26%.

‍

This is tech that can transform all areas of your business, from how you process invoices and manage suppliers, to hiring new staff and closing deals.

‍

eSignature tools also go far beyond just signing. To save time and streamline your document workflows, you can integrate them with your CRM to send legally binding documents out directly from tools like Salesforce, without ever switching applications.

‍

Add to that the built-in reminder system and secure online document storage, and you’ll wonder how you ever operated without it.

‍

3. Optimize your website for voice search

“Hey Siri, what’s voice search optimization?”

‍

That’s the question every small business owner should be asking right now.

‍

Voice search optimization is the newest form of search engine optimization (SEO) and is expected to be supported on 8.4 billion devices worldwide by 2024.

‍

To take advantage of this new consumer search tool, rewrite your website copy to optimize longtail keywords—those five-to nine-word phrases you want to be known for. Think about the questions people would ask a friend in order to find your business and weave those phrases into your business and product descriptions.

‍

4. Install a recommendation engine online

Recommendation engines—machine learning tools—that interpret customer behavior are a game-changer for both product focused SMBs and those in B2B.

‍

For many small businesses, eCommerce-style “you might also like,” “recommendations for you,” “complete the set,” or “customers who bought this also bought,” recommendation engines draw on collaborative or content filtering, or a combination of both, to upsell and cross-sell your products online.

‍

Collaborative filtering compares a user’s behavior, preferences, and activity with that of other users to predict what they might like. Content filtering uses product categories, attributes, and colors to suggest similar or related products.

‍

But recommendation engines aren’t just for B2C companies. The same kind of analysis can empower B2B businesses to sell more products.

‍

B2B recommendation engines instead work with existing customers to help identify similarities between customers, so you can focus your efforts on the customers that are ripe for a cross-sell or upsell.

‍

If you have an off-the-shelf e-commerce website like Shopify or BigCommerce, there are a variety of recommendation engine apps you can add to your site, or take a look at third-party brands like Unbxd or Klevu. And for B2Bs, recommendation engines like Excelion plug neatly into your CRM via API integration.


Adaptation is your biggest advantage

In uncertain times, the businesses that can adapt fastest are the ones that will flourish. So, take the plunge and try something new to streamline your workflows and give your business a competitive edge.

‍

To find out more about some of the ways SMBs can leverage the new, hybrid ways of work, take a look at our latest e-guide, How small businesses can navigate hybrid work to their advantage.

진행 상태 확인

모두 완료되었습니다! 받은 편지함을 확인하세요.

Thank you!
Thank you for subscribing!

Lorem ipsum

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Lorem ipsum
오른쪽 방향 화살표 아이콘
닫기 아이콘

Up next:

Hands using a tablet on a desk with another person in the background.
워크플로 관리
8
분 소요

효율성 증대하기: 문서 디지털화로 얻을 수 있는 놀라운 효과

Streamlining Processes With WCA Tools to Grow Revenue blog editorial illustration
워크플로 관리
5개
분 소요

5 ways workflow content automation tools drive higher revenue

Video

Dropbox Sign API를 통한 조직 온보딩

제품
Dropbox SignDropbox Sign APIDropbox Fax연동
Dropbox Sign이어야 하는 이유
전자 서명문서에 서명PDF 작성과 서명온라인 계약전자 서명 만들기서명 편집기Word 문서 서명
지원
도움말 센터영업팀에 문의지원팀에 연락쿠키 관리시작하기: Dropbox Sign시작하기: Dropbox Sign API
관련 자료
블로그고객 이용 후기자료 센터합법성 지침신뢰 센터
파트너
전략적 파트너파트너 찾기
회사
함께 일하기이용 약관개인정보 보호
Facebook 아이콘Youtube 아이콘

사용 가능한 결제 수단

Mastercard 로고Visa 로고American Express 로고Discover 로고
CPA 컴플라이언스 배지HIPAA 컴플라이언스 배지Sky High Enterprise Ready 배지ISO 9001 인증 배지

Dropbox Sign 전자 서명은 미국, 유럽연합, 영국을 비롯해 전 세계 많은 국가에서 법적 구속력을 발휘합니다.
더 자세한 정보는 이용 약관과 개인정보처리방침에서 확인할 수 있습니다.