RVshare Opens the Road to Revenue and Rentals with Dropbox Sign
RVshare はコミュニティ主導の RV レンタル マーケットプレイスで、全米の利用者にロード トリップの楽しさを紹介したい独立ディーラーや個人オーナーで構成されています。RVshare は、RV の所有者にマイカーを貸し出すプラットフォームとツールを提供し、RV を借りる利用者に幅広い選択肢を提供して、所有者と利用者をつないでいます。

2013 年に創業し、急速に人気が上昇した RVshare のプラットフォームは、RV の所有者と全米数百万人のレンタル利用者をつなげ、所有者自身がレンタル利用者を選択し、価格や利用可能状況を設定できるようにしています。当初のプロセスでは、所有者が印刷、署名、スキャン、ファクスといったワークフローをオフラインで行い、所有者とレンタル利用者の双方が書類に署名しなければならず、さらにレンタル利用者のデータは多くの場合 PDF に組み込まれていました。
サービスは急速に成長しており、保険やけん引サービスの提供、支払い対応への需要もありました。この急成長を支えるために、RVshare は 2~3 日で実装できるモバイル ファーストのソリューションを必要としていました。
“It only takes seconds to fill out our entire rental agreement because, basically, you're just signing it. All the other fields are pre-populated, so it's seamless. I can't stress enough how focused we are on conversion optimization, so to add HelloSign [now Dropbox Sign] in without seeing any impact at all was great for the business.”
RVshare did a proof of concept with Dropbox Sign in 2016 for rental agreement contracts. They were later able to integrate, premium brand, and launch it in less than a week. They also evaluated Adobe Sign, but as Zach says, “We could tell that HelloSign [now Dropbox Sign] gets APIs. I think APIs for some of the other companies were an afterthought. With a small development team, we didn't have time to jump through a bunch of hoops to get acquainted with an API.” - Zach Whitehead
「当社は可能な限り完全な形でデジタル取引管理ソリューションを統合したいと考えていましたので、プレミアム ブランディングを提供していることは必須条件でした。コンバージョンを非常に重視しており、ユーザーが当社サイトから離れることがないよう、ユーザー エクスペリエンスに組み込めなければなりません。」
争議が 10 分の 1 に減少
Since integrating Dropbox Sign into the rental contract agreement process RVshare has replaced all previously editable forms with four pre-built Dropbox Sign templates for owners to execute. In addition, owners can now directly manage all requests, inquiries, and rental contracts giving them 100% visibility into every transaction.
The audit trail Dropbox Sign enables has dramatically lowered the dispute volume. Zach says, “[Dispute volume] has gone down by a factor of 10 because there’s no need to chase paperwork. Accessing contracts is literally just a click of a button from our dashboard.”
メンテナンス不要で収益が増加
RVshare は昨年、大きな成長を遂げました。2018 年前半、同社は初期段階の財源として 5 千万 US ドルを調達しました。ホワイトヘッド氏は「今のような、本当に使いやすい署名決済プロセスがなければ、この資金を調達できていたかどうかわかりません」と述べています。
In the nearly two years RVshare has been working with Dropbox Sign, they’ve grown to approximately 1,000 API calls per month. Their loyalty to Dropbox Sign is also due to the fact that they don’t have to do much maintenance, allowing them to focus on their business. According to Zach, “It’s nice not having to think about that stuff when you’re a startup.”
契約締結が数秒で完了
With Dropbox Sign, it now only takes seconds for renters to complete the entire agreement because most of the fields are pre-populated and only two signatures are required - one from the owner and one from the renter. This is a great facilitator of repeat business.
RVshare はキャンピング カー(クラス A、B、C)からけん引型のトレーラーまで、複数タイプの RV を提供しているため、車両によって異なるレンタル契約書を提供する必要があります。
“Using HelloSign [now Dropbox Sign] we can dynamically switch template fields so the owners and renters get a custom-tailored agreement. The cool thing is that the template is already filled out with a lot of their information, like name, address, so they really only have to sign and initial, and then they're good to go.” - Zach Whitehead
提供サービスとパートナーのオンボーディングの拡大
Integrating Dropbox Sign for digital transaction management has enabled RVshare to simultaneously roll out the in-demand integrated insurance solution. Now when a renter signs the legally binding contract, the workflow in Dropbox Sign triggers internal processes that allows the renter to add insurance.
Dropbox Sign has also empowered RVshare to start onboarding partners, such as insurance companies and travel bloggers. “Using HelloSign [now Dropbox Sign] for partner onboarding was a no-brainer for us because we already had a great experience using the API integration side. It made it easy for partners to get on board with us.” - Zach Whitehead
RVshare の次のステップ
RVshare has created a disruptive marketplace that is fundamentally changing the way people think about RVs. With a digital transaction management platform at the center of their business, RVshare is looking forward to continuing to grow their existing business with Dropbox Sign in tow.
Dropbox Sign についてお問い合わせください。
Dropbox Sign is the easiest way to send, receive, and manage legally binding eSignatures for business. Learn about our industry-leading API by looking through our developer documentation or build and test for free by creating a free developer account. If you’d like help figuring out which Dropbox Sign product is best for you, schedule a demo with Dropbox Sign's API team to see how we can streamline your business.
