メイン コンテンツにスキップする
該当する項目はありません。
Dropbox Sign のロゴ
Dropbox Sign が選ばれる理由
アコーディオンの展開と折りたたみ

機能

ドキュメントへのオンライン署名
電子署名の作成
テンプレートを選択または作成する
PDF への入力と署名
契約書へのオンライン署名
ドキュメント管理
機能を見る
右矢印のアイコン

ユースケース

セールス/ビジネス開発
人事
スタートアップ
金融テクノロジー
不動産
オンデマンド サービス
製品
アコーディオンの展開と折りたたみ
Dropbox のアイコン
Sign
手軽に送信、手軽に署名
Dropbox のアイコン
Sign API
電子署名をワークフローに統合
Dropbox Fax のアイコン
Fax
ファクス機なしでファクスを送信
Dropbox インテグレーションのアイコン
インテグレーション
さまざまなツールと連携
リソース
アコーディオンの展開と折りたたみ
公式ブログ
ワークフローの専門知識と製品ニュース
お客様の体験談
実際の導入事例とその成果
ヘルプセンター
当社製品の詳細ガイド
リソース ライブラリ
レポート、動画、情報シート
開発者向け情報
価格
アコーディオンの展開と折りたたみ
Dropbox Sign の価格
ニーズに合わせてお選びください
Dropbox Sign API の価格
実際の導入事例とその成果
セールス担当に連絡
登録
セールス担当へ連絡する
ログイン
アコーディオンの展開と折りたたみ
Dropbox Sign
Dropbox Forms
Dropbox Fax
無料トライアル
公式ブログ
/
ワークフロー管理

4 ways SMBs can challenge big business with digital

by 
Cory Shrecengost
April 5, 2022
4
分(記事閲覧時間)
4 ways SMBs can challenge big business with digital editorial illustration
ツールチップのアイコン

新しい名前でも変わらぬ高品質!HelloSign の名称が Dropbox Sign になりました。

閉じるアイコン

It’s time to settle in because we’re not going back to office hours and business-as-usual anytime soon.

‍

In fact, McKinsey estimates that 20–25% of the workforce could work 3-5 days from home: up to five times more remote work than before the pandemic. And that’s a huge opportunity for SMBs.

‍

As people work, shop, and do more business online, no one thinks of you as a small business anymore—you’re just a business—with the same chance of making the sale or landing a big client as any multinational enterprise.

‍

While previously, large organizations had both the time, technology, and the money to make every work process that bit faster and smoother than the little guy, now many of these tools are affordable and accessible to small businesses. Plus, SMBs typically aren’t weighed down by legacy systems and time-consuming approval processes.

‍

It’s the closest SMBs have come to a level playing field in decades.

‍

So, are you ready to capitalize on this opportunity?  Here are four small business IT solutions you can deploy right now to challenge the big guys.

‍

1. Let chatbots handle simple customer support

Too understaffed to offer 24/7 customer service? Why not let a chatbot handle simple customer service inquiries—just like big businesses do.

‍

A chatbot can answer basic customer service support questions like order status, business hours, and shipping. It can even help customers request a demo, complete a sale, or find items on your website.

‍

That means customers aren’t left waiting for you to respond to simple queries, and you and your team aren’t tied up answering them—it’s truly a win-win.

‍

And customers are only getting more used to chatbot interactions, with 40% of internet users worldwide perfering to interact with a chatbot over a virtual agent.

‍

Some chatbots to take a look at include Tidio, Gorgias, and Intercom. And, again, there may be custom-built integrations that make implementation a fast and simple process if you’re using an off-the-shelf website.

‍

2. Add eSignatures to your tech stack

If eSignatures aren’t part of your tech stack already, why not?

‍

This plug-and-play solution digitizes the process of circulating and signing documents like sales contracts, NDAs, and employment offer letters.

‍

In more complex purchases that involve a procurement process, multiple stakeholders can sign anywhere—no printer and scanner required—speeding sales.

‍

Document turnaround is quicker too, with digital contracts signed up to 80% faster than paper contracts, and completion rates increasing by 26%.

‍

This is tech that can transform all areas of your business, from how you process invoices and manage suppliers, to hiring new staff and closing deals.

‍

eSignature tools also go far beyond just signing. To save time and streamline your document workflows, you can integrate them with your CRM to send legally binding documents out directly from tools like Salesforce, without ever switching applications.

‍

Add to that the built-in reminder system and secure online document storage, and you’ll wonder how you ever operated without it.

‍

3. Optimize your website for voice search

“Hey Siri, what’s voice search optimization?”

‍

That’s the question every small business owner should be asking right now.

‍

Voice search optimization is the newest form of search engine optimization (SEO) and is expected to be supported on 8.4 billion devices worldwide by 2024.

‍

To take advantage of this new consumer search tool, rewrite your website copy to optimize longtail keywords—those five-to nine-word phrases you want to be known for. Think about the questions people would ask a friend in order to find your business and weave those phrases into your business and product descriptions.

‍

4. Install a recommendation engine online

Recommendation engines—machine learning tools—that interpret customer behavior are a game-changer for both product focused SMBs and those in B2B.

‍

For many small businesses, eCommerce-style “you might also like,” “recommendations for you,” “complete the set,” or “customers who bought this also bought,” recommendation engines draw on collaborative or content filtering, or a combination of both, to upsell and cross-sell your products online.

‍

Collaborative filtering compares a user’s behavior, preferences, and activity with that of other users to predict what they might like. Content filtering uses product categories, attributes, and colors to suggest similar or related products.

‍

But recommendation engines aren’t just for B2C companies. The same kind of analysis can empower B2B businesses to sell more products.

‍

B2B recommendation engines instead work with existing customers to help identify similarities between customers, so you can focus your efforts on the customers that are ripe for a cross-sell or upsell.

‍

If you have an off-the-shelf e-commerce website like Shopify or BigCommerce, there are a variety of recommendation engine apps you can add to your site, or take a look at third-party brands like Unbxd or Klevu. And for B2Bs, recommendation engines like Excelion plug neatly into your CRM via API integration.


Adaptation is your biggest advantage

In uncertain times, the businesses that can adapt fastest are the ones that will flourish. So, take the plunge and try something new to streamline your workflows and give your business a competitive edge.

‍

To find out more about some of the ways SMBs can leverage the new, hybrid ways of work, take a look at our latest e-guide, How small businesses can navigate hybrid work to their advantage.

効率を維持

完了しました。受信トレイをご確認ください。

Thank you!
Thank you for subscribing!

Lorem ipsum

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Lorem ipsum
右矢印のアイコン
閉じるアイコン

Up next:

Hands using a tablet on a desk with another person in the background.
ワークフロー管理
8
分(記事閲覧時間)

効率性を引き出す:書類のデジタル化の見落とされているメリット

Streamlining Processes With WCA Tools to Grow Revenue blog editorial illustration
ワークフロー管理
5
分(記事閲覧時間)

5 ways workflow content automation tools drive higher revenue

e ブック

請負業者と従業員の大規模なオンボーディングを実行する方法

製品
Dropbox SignDropbox Sign APIDropbox Faxインテグレーション
Dropbox Sign が選ばれる理由
電子署名ドキュメントへの署名PDF への入力と署名オンライン契約書電子署名の作成署名エディタWord ドキュメントへの署名
サポート
ヘルプセンターセールス担当に連絡サポートへのお問い合わせCookie の管理スタート ガイド:Dropbox Signスタート ガイド:Dropbox Sign API
リソース
公式ブログお客様の体験談リソース センター適法性ガイドトラスト センター
パートナー
戦略的パートナーパートナー ロケーター
会社
採用情報利用規約プライバシー
Facebook のアイコンYouTube のアイコン

利用可能なお支払い方法

Mastercard のロゴVISA のロゴAmerican Express のロゴDiscover のロゴ
CPA 準拠のバッジHIPAA 準拠のバッジSky High Enterprise Ready のバッジISO 9001 認証のバッジ

Dropbox Sign の電子署名は、米国、欧州連合、英国などを含め、世界中の多くの国で法的に有効です。
詳細については、利用規約およびプライバシー ポリシーをご覧ください。